The Spectrum technician came by today to install the internet cable/wifi.

Initially, I requested the hole and coax to be ran closer to the electric box/meter. The tech understandably didn’t think that was a good idea. However, is this an acceptable job?

I feel like the cable length was further than it needed to be. He drilled from the inside out.

There also didn’t put any finishing on the hole the cable is wired though. I’m assuming this should have some sort of silicone or spray sealant to prevent water intrusion and bugs? I’ve even seen those cable bushings which would have cleaned it up and prevent water intrusion. I asked but he said it was good to go as is.

Or am I just overreacting about all of this?

  • chewblekka@alien.topB
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    1 year ago

    For me, on a new build this would be highly unacceptable. At our house the builder installed a box that all the internal coax and phone lines came to, directly where the outside box is. No ugly add-on lines or drilled holes.

  • North-Hope-4286@alien.topB
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    1 year ago

    If this is pvc cladding I would recommend low modulus silicone.

    Quote from Solseal, experts in sealants, who define this nicely:

    “Low modulus sealants adhere to the majority of construction materials and can be used for indoor and outdoor glazing. Low modulus sealants are stretchy, so they can accommodate more movement and offer better adhesion than other alternatives.”

    Although they talk specifically about glazing, this advice is based on expansion and contraction of the materials and the ability of the sealant to move with it. It also has a long service life. With that said, the work looks shoddy and I’d call them back. They have a certain duty of care, in regards to your property in my opinion.

    • IIIIIllllIIIIII@alien.topOPB
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      1 year ago

      Thanks for your help. Here’s what it looks like now. Spectrum sent a new tech out. Is this better? There is a ton of silicone in and around the hole. The picture came out blurrier than i thought. drip loop

  • elpollodiablo63@alien.topB
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    1 year ago

    Well I can tell you if I did that install I’d lose about 50 points and my entire bonus. Should’ve gone straight up into house box, added some conduit to cover the orange cable. Then straight down and over with the I feed line, added a drip loop so water doesn’t follow the line into the house. Added a grommet and silicone to seal the hole.

  • LongJumpingBalls@alien.topB
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    1 year ago

    God this type of stuff bugs me. It looks warm, lift the siding, slide the black wire behind, drop of silicone and you’ll never have issues. This is begging for trouble if you don’t seal it up.

    Orange wire is harder to hide but fugly color for a residential. Probably the sheathing on their burial cable to avoid cuts…

    Not much to stash it as there’s probably not a ton of room, but if you can open it up and you have a good 12 inches of slack. It’s doable but you’re lifting 2 rows maybe 3 of siding and it’ll be a bitch to reinstall.

    I run wire under siding all the time.

    They will not do it cause its insanely easy to crack siding that’s cheap and or over 10y old. I have a waiver on all my jobs for temperature below xx degrees, it’s 100% on them. Or if I do break siding, I replace the piece with the same model and color but I can not guarantee a color matching as the sun will absolutely change the color within one season.

  • RemarkableWash9097@alien.topB
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    1 year ago

    I built a little wall for my electric panel and the Internet connection box. After I installed my panel and leaving him 18 in of space to the right. I labeled where the box was supposed to go in blue tape. He still mounted it to my final siding and did almost the exact same thing in your picture.

  • AdderallBuyersClub2@alien.topB
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    1 year ago

    This is where you have to slip them a Ulysses S. Grant bill. Just how i did the ATT fiber guy when he came to replace the fiber after I stupidly yanked it from the wall. He labeled it as a bad install and didnt charge me. Slipped him $50. Would of cost me $250 lol.

  • Cute_Marzipan_4116@alien.topB
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    1 year ago

    No and I have my internet box about the same distance from the electrical meter. I’m sorry your new build looks like ass already.