I had a person tell me in game they hate black people, then left a comment on my profile referring to black people as black monkeys. I reported them. About five times. Steam does nothing. Their comment would be still up if I haven’t removed it manually after one of many reports resulting in nothing. Their profile is full of proof of it being a long term continuous effort. Their account has a high level, which makes me think it may be why Steam seems to be protecting them. I reported people in the past and stuff was done about it. It’s my first time dealing with blatant racism AND no moderation effort from Steam. I even ended up messaging steam support about my concerns and got a generic response which amounted to nothing.
I see people speaking up about poor moderation on other platforms, so I chose to speak up about Steam’s as I’m really tired of this bullshit.
That’s not cool. How long did you wait for them to act? I guess it can take some time until they went through all reports. Moderating is a time-intensive process. But if that’s not the case here, then I agree with you that this sucks and there should be consequences.
You can tell a profile report was dismissed when you can report the person again. If you try to report again and it’s not dismissed, it will tell you you’ve reported the person already.
How do you know for sure that it means the report was dismissed? Maybe it’s just time based to stop report spam.
Just to figure that out would likely flag their account for report spamming.
I don’t know why this person is reporting so much, and I don’t want to victim blame, but at what point does someone need to look at their own actions to see why so many people are feeling the need to lash out and them the need to report.
It also seems like they are baiting people to have this many reportable incidences. People are assholes, but a lot of time people also aren’t innocent in these exchanges. Which of course matter to the end result when reporting as well.