JD Power offers “consulting services”. They come into your plant and look at your processes and make recommendations that will decrease your “problems per vehicles” that help it score better. Meantime anything that a customer doesn’t like its a “problem”.
I feel like this is based off donations to JD power
JD Power offers “consulting services”. They come into your plant and look at your processes and make recommendations that will decrease your “problems per vehicles” that help it score better. Meantime anything that a customer doesn’t like its a “problem”.