Just received and assembled my 13. When the laptop is on and/or charging, it’s showing an alternating blue/amber LED. is installed. I’ve installed Mint but I never saw a battery icon in the lower right. I tried a Tiny 10 install, same thing. I just confirmed the battery is not charging. Anything I can do while I wait for Framework Support?
Can you try to connect an additional, different power supply on the other side, like even a smartphone charger if you have nothing else?
I understand it correctly that the laptop is running from power supply and just the battery isn’t charging? Then its possible the battery is defect or the connector is bent.