1TB LE - Vancouver, BC. Ordered 20 min after launch, still packaged. Definitely seems to be luck of the draw and no real estimates based on when you ordered it. Guess most of us will hope for movement next week.
US in the PNW here. Ordered the 512 OLED Saturday the 18th and it shipped this morning, 23rd. Says on the way and has an estimated delivery date of Wed the 29th per UPS tracking. Good luck to all!
Alberta - 1 TB OLED. Purchased 20 min after launch, arrived Wednesday afternoon/early evening.
Vancouver, BC. Ordered a couple hours after the start but I’m set to get it tomorrow.
How do I check the status of my shipping?
Purchased LE Nov 17th.
“Preparing to ship” Nov 22nd
Tracking number from UPS Nov 23rd.
“On the Way” in Ontario CA on Nov 24. No movement since. It’s shipping to NC.
Delivery is set for Dec 1st, I’m skeptical. I’m going to wait as I think this is due to the black friday rush but it is kind of annoying. At this point I should give it to the wife when it arrives to put under the Christmas tree.
I’m blaming UPS but it is what it is.
Steam deck finally on hand. Seattle, 1tb oled
Ordered 10 min from launch on Nov 16.
Packaged status from Nov 18-22, then directly skipped to Shipped. Estimated delivery was Nov 28, no updates on shipment from UPS from Nov 22-26. Nov 26 shipment updated from California to Portland, OR. ETA still Nov 28. No further updates, delivered Nov 27 at 10 am.
Anyone in Canada’s Fedex number update? Mine has been listing as “No record of this tracking number can be found at this time, please check the number and try again later.” since Friday.
Finally got an update on my Deck. Left Hodgkins, IL on the 22nd, and just pinged in Spokane, WA this morning. Has to retrace some steps to get back to me in MT (I get that’s how logistics work, I’m not complaining about routing), but I’m hopeful tomorrow is possible instead of the estimated Wednesday. Either way, just nice to see some signs of life.
The tracking number on my order is wrong. Has anyone experienced this? I called FedEX and the tracking number steam gave me does not match the shipping address on my Steam purchase history.
Very frustrating. I’ve submitted a ticket to customer support, but who knows when I’ll receive word.
my Deck has been out for delivery since 3:30am, it was estimated between 10:10 to 2:10 and now it just says end of day. Thanks FedEx.
Bought a SD and a Docking Station, paid CA$95 “import fees” at checkout.
CEVA Logistics arranged for another charge of CA$117.38 collected by FedEx before they would release the package for a total shipping of CA$212.38.
Other Canadian customers are getting theirs (Deck only) for CA$89 as displayed at checkout with no further charges to their doors.
Explained the situation and sent my FedEx invoice to Steam Support 4 days ago with a request for a full refund of the CEVA-induced charges.
Spent an hour on CEVA Logistics’ chat box/customer service portal for over an hour to try and get some remediation happening and by all appearances there doesn’t seem to be anyone working there. Zero response to email or otherwise as of 4 hours later.
Nothing from Steam Support for 4 days now.
Dispute initiated with VISA imminent.
BC, Canada. Ordered 20th Morning, Label created yesterday, Package picked up today in IL, expected delivery date 29th!
Ordered Limited Edition OLED on the 23rd.
Stayed on Processed Payment all weekend and just today updated to packaged items.
UPDATE:
Just got my tracking number today out of the blue! Super fast shipping so far. Hoping and excited for it to come!
Steam deck supposedly shipped on the 24th. Tracking number given to me still doesn’t work on the FedEx site. Concerned seeing people receiving theirs without warning, as I don’t want my new expensive purchase sitting at the front of the house unnoticed for potentially hours. This whole process has been super disappointing, and has made me reconsider if I’ll even bother ordering a steam deck 2 when that is released down the line.