The USB ports in the center console works to charge my phone, however music/media doesn’t play and when trying to update the firmware, I get the following code (B125287) on USB port missing.
Could a wire be loose at the back of the head unit? If so will it still be charging but not connecting to the head unit?
I just did the same thing to my 2018 CX-5. Which did not have Android auto or Apple carplay. The upgrade kit I got came with a New Media Hub and new USB cables. So if your OS firmware is below a certain number, I believe 70 something, the update will not work, because you don’t have the right Hardware. So this kit fixed it for me. Infotainment.com
Yea that’s exactly what I’m trying to do, but my OS is 59.xx so I’m trying to update with old hub to 70.cx before installing the new hub/wires, but the old hub won’t recognize any USB.
You have to install the new Hub and wires first, then you can update