Hey all, my new steam deck oled came in a few days ago and i got pretty bummed out when i opened it: The bumper was making a springing noise when touched, even louder when pressed; Trigger was feeling mushy near bottoming out; Trackpad was making clicking noises. Luckily, all of these issues occurred on the left side of the deck resulting in less work for me.

I will give you a fix for each issue if anyone experiences anything similar.

Springy noise from bumper:

Open up the deck and adjust the spring on the bumper. Ive had to take mine out with some tweezers and carefully put it back in. After that, the noise was gone, its that easy.

Mushy trigger:

The trigger was hitting the shell when it was near bottoming out. Grabbed a file and took off a bit of material where the trigger rubbed. Had to redo at a couple different spots but it was fixed in the end. Trigger also made some spring noises, so i took the chance to spin the spring around until the noise was gone.

Finally, the clicking trackpad:

Had to take out the multiple daughter boards to gain access to the trackpad. Be mindful that the ribbon cables have little clamps on them that need to be opened. I took the track pad out and retightened the screws with less torque. Reassembled and tested, and its now working as intended.

I was pretty annoyed initially, but enjoyed tinkering with it in the end. The unit is now functioning flawlessly. Hope this helps anyone having similar problems, but be very careful and take your time with it.

Tags if anyone searches this: Clicking noisy trackpad springy pinging bumper mushy rubbing trigger hitting case spring noise sound

  • No_City9250@alien.topB
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    10 months ago

    Springy noise from bumper

    A quick and non-intrustive tip for this is to pull down the trigger and just blow a bit into the space between the trigger and bumper.

    It sounds like it’d do nothing at all, but this has worked on both my Steam Controller and LCD Steam Deck. If it doesn’t work, it’s was worth a try just in case before opening it up.

  • kolooor@alien.topB
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    10 months ago

    Bless you for this my friend.

    I’ve had the issue with a very loud left trackpad and just fixed it or dramatically lowered the machine gun sound on the left trackpad.

    Took me 20 minutes to complete and it was quite easy… but I have some experience tearing down my switch, joycons and other devices. It’s still doable for an unexperienced person to fix.

    It’s way better than RMA but we shouldn’t be doing this for a device that costs that much. If this was Miyoo Mini or something of this caliber - sure. But not SD. I hope they level up their QC.

    • Exokaz@alien.topB
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      10 months ago

      Thinking of trying this out on my loud left track pad… were the ribbon cable clamps easy to open? That’s the only part that is a bit intimidating for me, haha.

  • AlteisenX@alien.topB
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    10 months ago

    This is a QA issue. I’m glad you fixed it but you shouldn’t have had to in the first place is my larger issue especially with a “limited edition” version existing now. The Deck has been in production for a few years now too.

    I’m not getting an OLED, I’ll wait for the actual upgrade but I am mostly content with my original. The B button used to get stuck and there’s light bleed a bit but its all functional and nothing is broken right now and hearing things like this does not make me want to rush out $900 CAD to grab a side-grade especially if I have to open up the limited edition one lol.

    This is an issue that shouldn’t exist, Valve.

    • High247UK@alien.topB
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      10 months ago

      That’s insane because my B button sticks and makes a funny noise when used. I’m guessing it’s not a singular problem and more large than expected. I’ve cleaned around it and nothing, wouldn’t mind but my friends buying my LCD and I’ll have to show him the B button 🤦🏻‍♂️

      • trivial_sublime@alien.topB
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        10 months ago

        I had the same problem - took it apart and there was something sticky on the guide tube (is that what it’s called?) that guides the button. Cleaned it up with 70% isopropyl and it was good to go.

        • High247UK@alien.topB
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          10 months ago

          Awesome thank you! I’ll give that a go when I get the time, he won’t collect the deck for a couple weeks so got some time lol appreciate the advice brother.

    • BMXBikr@alien.topB
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      10 months ago

      Right side of my deck shell clicks when I put pressure on it (like pressing the right analog down) like one of the clips is busted somewhere. I’ve opened it and tried resetting it like 5 times and it still gives way when I put pressure. So freaking annoying and I hate it.

      • ext0n@alien.topB
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        10 months ago

        I had this problem on mine too and you are correct, it’s the smallest clips closest to the triggers that were broken. I replaced the blackplate with a new one from ifixit.

      • Key_Newt_1757@alien.topB
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        10 months ago

        Had the same issue, also tried resetting it multiple times to no success. I figured out an easy solution. I cut small pieces of black electrical tape that I stuck to the clip portions on right side edge of the backplate. Resetted after that and it feels perfect, solid with no clicking or creaking. I guess the tape closes the little gaps just enough for a snug fit. Hope it helps.

    • neph36@alien.topB
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      10 months ago

      These things are sold for little or no profit, possibly even a loss. You get what you pay for. Really solid quality control would increase the cost by several hundred dollars.

    • DrKrFfXx@alien.topB
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      10 months ago

      My X button was getting stuck too on the OLED, so they still have those kind of issues.

      I filed it down a bit, but surely I was not thrilled with that kind of quality out of the box.

      • Muted-Statement-1391@alien.topB
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        10 months ago

        o they still have those kind of issues.

        I filed it down a bit, but surely I was not thrilled with that kind of quality out of the bo

        Hi there, i am having the same problem with the my X button getting stuck and wondering if there is a video on how to go about filling it down?

        also did your x & y buttons makes a rattling noise

        Thanks for your assistance.

        Ritz

        • DrKrFfXx@alien.topB
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          10 months ago

          Not that I am aware of.

          I just filed the contour of the button very slightly until it didn’t stick. Maybe the same effect with very fine sandpaper.

  • ZoteTheMitey@alien.topB
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    10 months ago

    I had to do a bunch of fixes like this on my LCD deck.

    Bumpers making a double click noise when pressed, had to remove foam pads that protect the bumper buttons in case of impact on the newer LCD models.

    Trigger scraping shell…had to unscrew trigger ass. and hold slightly in one direction while I tightened the screws back up so it cleared the shell completely when depressed.

    Creaky case…replaced backplate.

    Creaking/springy noise from trigger…had to go in and just move the spring 180 degrees.

    So far my OLED has been perfect. Lets hope it stays that way lol. Sick of having to replace back plates and stuff from the clips not engaging as well as when it was new from opening it up so many times.

  • bastiHST@alien.topB
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    10 months ago

    The trigger is STILL hitting the shell? I had that on my unit 1 1/2 years ago…

  • TheHosemaster@alien.topB
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    10 months ago

    Yeah I’m not doing that shit on something I spent $500+ on. My left haptics seem wonky and I opened a ticket with Valve cause I’m not opening this thing up for a minor issue. But I do want to sort a minor issue considering the aforementioned cost.

  • hushnecampus@alien.topB
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    10 months ago

    One note regarding the trigger bottoming out: there’s a bit of foam that the trigger should hit before it hits the PCB inside the Deck. On mine the foam is there behind the left trigger but missing behind the right one. I added several layers of electrical tape to do the same job.

  • Ramstab_@alien.topB
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    10 months ago

    my 6 month old deck does the springy noise still, only audible when playing non demanding games since the fan is the kicker most of the times

  • Ok-Fennel-3908@alien.topB
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    10 months ago

    My LE is perfect, no dead pixels and all buttons triggers and trackpads work as they should. No issues with drift etc. Looking forward to playing it all day.

  • Jewsloth@alien.topB
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    10 months ago

    I opened my limited edition yesterday and the left bumper feels mushy or springy/sounds odd. I’m torn on RMA or trying your fix because I’m so stoked to have it. I had the trackpad issue on my LCD deck as well.

  • Plastic-Attempt-5072@alien.topB
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    10 months ago

    I’m genuinely sad to hear these QA issues. I understand it is not completely Valve’s fault but for us consumers, it sucks regardless.

    • World_Extra@alien.topB
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      10 months ago

      lmao. It most certainly is Valve’s fault. Quality control is no one else’s responsibility but Valve for the products they sell.

    • EvernoteD@alien.topB
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      10 months ago

      People must’ve forgotten how this also happened to the original LCD Deck.

      This is definitely on Valve, they need to guarantee a certain level of quality for these products.

  • MadNuked@alien.topB
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    10 months ago

    I had the exact same issues as OP with my 1TB OLED but was not comfortable opening it up and so started the RMA process. Still waiting on a shipping label since Friday. Disappointed to say the least.

  • _Benefaction@alien.topB
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    10 months ago

    Heyyy. Which screws did you retighten with less torque for the clicky trackpad? Mine does this and I tried taking it apart and fixing it to no luck. Hoping I can do what you did for success