Hi all,
I thought maybe this would be the place to go to see what can be done about my mom’s situation. For context, last year, in Nov 2022, my mom bought a used, 2018 Smart ForTwo EQ for around 20k. Just a week or two ago, she calls me to tell me her car won’t start, so I ask her to show me what it says, she video calls, and I see something similar to a High Voltage battery error. So we get it towed to her house, and she makes an appt with the Mercedes dealership she bought it from. FF to today, they tell her that it’ll be 23k to replace the battery. Anyone here who might be able to help me figure out what her next steps are? She doesn’t have anywhere near that kind of money on hand, and neither do I.
Threads like these make me extremely nervous about driving an EV. I see such threads and news articles pop up every once in a while and everytime I get a twitch.
Honestly it’s not so bad, I recently had a recall on my I-Pace and the dealer was nothing short of exceptional.
Outside of that, EVs as I’m sure you know are great, I relish the fact I don’t need to spend loads of money on gas all the time! And the driving dynamics are awesome!
It is the same as an engine blowing up in an ICE vehicle. It happens, it is expensive, and usually the dealership will just give you a ridiculous quote. But here and there, you have both warranties and alternatives.