In a response to a post from the AntiDRM Twitter account, Ubisoft Support has clarified that users who don’t sign in to their account can potentially lose access to Ubisoft games they’ve purchased. The initial post from AntiDRM featured a snippet of an e-mail sent to a user from Ubisoft notifying them that their account had been temporarily suspended due to inactivity and warning that it would be closed permanently in 30 days. Responding to the ominous e-mail, the Ubisoft Support Twitter account stated “We certainly do not want you to lose access to your games or account” and noted that account closure could be avoided by signing in to the account again.
I agree, this is such a dangerously stupid move by Ubisoft.
I can only hope that this is just a mistake with an intern on their social account misinterpreting the ToS and that this isn’t something Ubi plans to enforce. But damn, is it a bad look for them. Which is a shame, because they’ve been doing some decent work at improving their image as of late, too.
Seriously. For pirates once a game is cracked there is zero worries of what will happen to my copy? Somewhere they will be able to retrieve the game even if they don’t bother backing it up.
But, paying customers opt not to do that to rely on official channels for downloads and installs. To punish them and reminding them how inferior their copy of the game is in the long term to the cracked copy is a bad move. It’ll only take losing their game once to lose faith in the platform and not bother buying again.
I mean, let’s not forget the whole sex predator thing. Their image is going to be faeces smeared on a bathroom wall until Guillemot goes.