1. Exclude explicit software bugginess or missing features
  2. Include experiences or knock-on effects that may have arisen from (1)
  3. Comparisons to Reddit are ok. We know the reasons for the differences, but this is just about expressing yourself
  • MeetInPotatoes@lemmy.ml
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    1 year ago

    Wow. All the top comments are about finding / joining / onboarding.

    Then it’s a solid complaint. A quick story as to why you don’t understand it: I use to do tech support and I’d hear so many coworkers get super frustrated about how stupid the people calling in were, because they couldn’t even do…whatever the thing was. I would make a point to the new hires that they knew how to do this stuff because they’re techies, because this is what they grew up learning. The doctor or lawyer or professor on the other end of the call is not stupid whatsoever…in fact, they’re likely much smarter than the person calling them stupid, they just took a different path. The techie is unable to fathom that the depth of their own technical knowledge is not common knowledge whatsoever and takes the basics for granted. At its core is an inability to see one’s self as more than a standard deviation from the norm. Cheers.