Amazon driver put cardboard package in cardboard recycling bin due to be collected this week… delivery note explaining where parcel was had been placed in the bin too

  • Showroom7561@lemmy.ca
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    8 months ago

    They leave it on the doorstep, knock the door and then by the time you’ve gone to the door to collect it, they’re driving off.

    I get Amazon packages daily, and I would say that they never knock (or ring) 100% of the time. If the bell rings, it was probably by accident.

    This applies to packages left in the cold or after 9pm, when someone would be unlikely to collect it until the next morning. And it also applies to food items and liquid chemicals that shouldn’t be frozen or experience excessive heat.

    It got so bad that I’ve basically just set my doorbell camera to alert me when a package is dropped off, but I can only imagine the inconvenience this behaviour causes millions of people very year.

    • Brad Boimler@startrek.website
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      8 months ago

      That is because if we do and dogs bark baby wakes up and a customer calls Amazon support over it we get a customer escalation hurts are scorecard terribly and al drivers lose their bonus for the 2 week pay period also if you don’t rate a Amazon delivery with a thumbs up it hurts us as well please rate your delivery. Amazon goes out of their way to punish drivers.

      • Showroom7561@lemmy.ca
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        8 months ago

        If true, that’s nuts!

        One can easily place a sign on their door that says “don’t knock/ring” of that’s an issue, but the default is to let someone know that their expensive/perishable/likely to be stolen/much needed package is at the front door!

        • Brad Boimler@startrek.website
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          8 months ago

          Yes you are correct if it’s a computer the ship them in OEM box so we knock for those but if it’s a normal Amazon box it gets left it is what it is I wish things where different but that is Amazon for you.

          • Showroom7561@lemmy.ca
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            8 months ago

            if it’s a computer the ship them in OEM box so we knock

            Maybe our drivers aren’t as “common sense” as you. Most of them just look like Uber drivers making deliveries in their personal vehicles, so as long as they snap a photo of the delivered box, the job is done.

            But I’ve had quite a few high-value ($300+) items ship in clearly identifiable boxes, and I get no ring or knock.