• Plap plap 𓁑𓂸 @lemmyf.uk
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    1 year ago

    This is designed to be predatory. They want you to forget to cancel in time, because once they charge you, you will never be able to get a refund. And that’s if they don’t “forget” to not charge you in the first place.

    That a lot of these that I see only have, or at least default to, expensive yearly subscriptions, make these even worse.

    • dansity@lemmy.dbzer0.com
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      1 year ago

      Reality is it is very easy to create a new email every 30 days and use a service for free. It is just a bit harder to create a card every 30 days and apparently most people are not going that length. If you were a business owner you would do the same

      • Shaded Cosmos@lemmy.world
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        1 year ago

        I think it’s both. There’s no reason I should have to jump through three layers of account pages to cancel a free trial. Additionally, if they are using cards as an identity measure, then why would they charge you at the end of the trial? They could shoot you a message asking you to renew instead.

    • SokathHisEyesOpen@lemmy.ml
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      1 year ago

      “we know no one wants our service, so we’ll pretend to give it away and then charge for an entire year up front”

    • fidodo@lemm.ee
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      1 year ago

      Every subscription service that takes your credit card will let you cancel in advance. Some have gotten wise to it and will cancel your trial if you do that, but I’ve only encountered it a few times, but if you’ve actually paid they will always let you cancel early and complete the period you’ve paid for.

    • gila@lemmy.world
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      1 year ago

      … did you actually try asking for the refund? I just got one recently when I started a Kogan subscription for a few bucks off shipping on an order I was doing and forgot to cancel. Nothing to it, just emailed and asked.