Gratuity is a fancy word for tip. It’s a separate line item, no different than if you’d written it yourself when paying by card, except it’s not voluntary.
My point is the actual definition of both gratuity and tip requires they be optional. Those businesses are using the word incorrectly, but that doesn’t change the definition.
Gratuity is a fancy word for tip. It’s a separate line item, no different than if you’d written it yourself when paying by card, except it’s not voluntary.
My point is the actual definition of both gratuity and tip requires they be optional. Those businesses are using the word incorrectly, but that doesn’t change the definition.