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This is definitely an after-COVID thing. Pick hours and stick to them. Case-in-point – local Pho noodle place that advertises closing at 10pm, usually closes by 9pm, but they really want you to come by 8:30pm to pick-up your carryout.
If you are tired – post new hours. If you found new meaning in life – post new hours. If you are having trouble finding staff – post new hours.
Instead, I have to play this guessing game of when they close. My wife gets home at 9:30pm, so I’d rather not be picking up at 8:30pm (or being called back to please rush over to grab the food fast).
Agreed. I had more empathy for tipping workers at self-service / carryout settings during the height of the pandemic (which is not over BTW). Now… Given that management has programmed these registers I find myself grudgingly tipping since I have to wonder if management has started paying them even more inadequately in anticipation of tipping.
I have somewhat magically decided I tip 10% at these things as there is no real guidance anymore. 20% for table service. Delivery… 15-20%?
Of course someone will come along saying to tip 0% to hold the line and force fair wages. I have some understanding of that argument too.