Therein lies the problem. A lot of people already get decision fatigue trying to choose a server and don’t get past the sign up. Assuming that they are still willing to try and use a third party app, you get to layer finding a good app that works reliably on top of that and learning how to use the app which will be significantly different from the website. There comes a point where it’s not tech illiteracy but a lack of time and interest spending hours how to use a service that is much harder to get into than its competitors.
When Windows started getting pre installed bloatware is around the time I made my full switch to Linux. When Samsung phones started doing the same, I switched away from them too. Srsly, I will become a luddite before I use any devices that force apps I don’t want on me. It’s abusive and shouldn’t be legal.