I hear a lot about the various EVs on the market and their drivetrain/software/ride quality but I rarely hear about the quality of service that comes post-purchase. Perhaps because it’s not an exciting topic.
Which brand would y’all say has the best or worst reputation in the regard? How would you say Chevy compares to Tesla or Hyundai?
Team BMW for 4 years. Depending on the dealership, the service is stellar. I have an i4 now. So far, so good.
My iX has been at a dealership since Sept 27th. The dealership doesn’t answer emails or phone calls – my service guy is always “with another customer”. BMW itself hasn’t responded to inquiries. Now I have to take time out of my day to drive there to figure out if I can lemon this car.
Sorry to hear that. What country are you in? Sounds like that dealership is trash.
Sounds like a lemon to me. In my state, it’s 30 business days at the dealer