There is an aerial cable that comes to this splitter (from the left) that splits out two cables. The one powering my modem is the one that’s damaged.
I’ve been having internet issues during the day for the last few days (I live in the northeast US, so very cold right now if that’s relevant). It’s only during the day. Internet speed is VERY slow when it’s connected (<10mbps download, <1 upload) and it is constantly disconnecting. But at nights internet is normal with no interruptions (160mbsp download, 10 upload). I had a tech scheduled to come out to fix the cable today but the guy never showed up (I could do it on my own but don’t fully trust myself with it) but it seems weird it’s only happening during the day. Is this actually the issue?
The other cable from the splitter goes nowhere, so is not an option. This is a rented house so there’s only so much I can do.
This could very well be a problem. The past issue I had with my internet it was dropping heavily in the morning only. ISP came out and my ground level box had a knick on my line for the drop and what was happening was the condensation in the morning from the grass was building up on the line and causing water to enter the knick on that line.
Sounds like what you are describing with a similar looking issue on your line.