I have been using Logitech peripherals for years. Logitech gear always just worked.

Now they demand internet accounts to use the features of the keyboard and mouse that I purchased. WTF?

Not only that, have to use wide-open-to-snooping Chrome to adjust the settings. You cannot adjust/use your mouse and keyboard if you just use Firefox.

This only makes sense if they are planning (or are already) tracking my every move online to sell to advertisers or spooks.

What are the good options?

Also, if anybody sees how these changes could be benign, please let me know.

EDIT:

By popular demand:

The keyboard I bought that started this journey: MX Keys S

The key feature that first demanded cloud access: Swithing between computers, now it is requires it to adjust the receivers. I have both a Bolt and a Unifying receiver.

Mouse (actually a trackball) that now is requesting that I use a Chrome Browser to adjust it: M570

Software:
The Logi SetPoint Settings I open from Windows now requires you to log into your Logitech account to make changes to your Unifying or 2.4 ghz usb receiver. This link takes you to a screen that says Logi Web Connect. It does not work unless you use the latest version of Chrome, Edge, & Opera, but reccomends Chrome for the best experience.

Logitech + used to require this to enable options, but I don’t see it on my Windows computer anymore. It is still on my Mac, but upon opening it to confirm for this message, it seems to be announcing that it is now able to incorporate AI into everything I type. (ugggh)

  • dhork@lemmy.world
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    7 days ago

    The way forward is to stop looking at those as “features of the keyboard and mouse that I purchased” and consider them as “unlockables” where you have to pay again by handing over your personal info. Then stop buying their stuff, because it’s absurd to have to pay twice.

    I prefer my keyboards and mice as dumb as possible. Preferably with cables, so I never have to worry about charging them.

    • GamingChairModel@lemmy.world
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      7 days ago

      stop looking at those as “features of the keyboard and mouse that I purchased”

      Seriously.

      Maybe I’m an old timer but my idea of extra features on a mouse or keyboard are simply more inputs: more mouse buttons or wheels, more keys on a keyboard (like media keys). At most that just requires additional hardware, but nothing my OS can’t handle on its own.

  • norimee@lemmy.world
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    7 days ago

    I hate this so much.
    My hp printer doesn’t do shit, if I’m not online and logged in to my hp account. For what if not for collecting datathey have no business collecting.

    No advice, just shared frustration.

    • MudMan@fedia.io
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      7 days ago

      Yeah, I’d like to know the specifics, too. My Logi mouse still uses the same application (although they did update terms recently) and while they’ve added some AI shovelware to it the mouse stil remembers its shortcuts with that thing off and I haven’t noticed any changes to how the application is put together.

      It’s entirely possible the application is a Chromium-based browser thing, but in any case it still doesn’t require a login (although it does support one) and it will run offline.

      Don’t get me wrong, Logi’s approach to this, along with a lot of other hardware manufacturers, sucks really bad. I do appreciate Microsoft, of all people, recently starting to standardize RGB controls, at least. It’s still wonky and interacts weirdly with some third party software, but it’s a start. I don’t need twenty different apps to keep glowy lights and saved shortcuts going.

        • MudMan@fedia.io
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          7 days ago

          Oh, cool. My current device uses Logitech Options+, which is not the same as the old G Hub and is not the same as what you’re describing.

          Which honestly, before we get into the mandatory login and everything else, begs the question… why does Logitech need three different multi-device software hubs? What the hell?

          It’s not (just) that manufacturers are trying to mine all this bloatware for data, it’s that most of them are absolutely terrible at making software in the first place.

    • Godort@lemm.ee
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      7 days ago

      Me either. I have a G502 and I have the G Hub app to control the features(DPI, button assignments, RGB), but I’ve never needed an account to use it.

      • Clay_pidgin@sh.itjust.works
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        7 days ago

        I use my 602 (the wireless one) on linux with an open-source mouse app called Piper. Does everything GHub can do - at least as far as my needs go.

  • gon [he]@lemm.ee
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    7 days ago

    It’s unfortunate, really, but there’s only 1 good answer: vote with your wallet.

    Research before buying and be thorough. There are companies that don’t do this yet and you could build your own peripherals, there’s some nice DIY kits out there.

    Just don’t buy this crap. IMO the only way this’ll change is if it hurts them where they feel it.

  • Boozilla@lemmy.world
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    7 days ago

    Personally I would just avoid Logitech. I have noticed their stuff mysteriously breaks every 2-3 years and I have to replace it. It’s like planned obsolescence with them.

    It can be frustrating finding a good alternative brand. I’m always on the hunt for one. I’ve had a Das Keyboard for a long time now, and it’s fantastic. My wireless mouse is a Tecknet. It’s not great but it’s pretty good. If there’s a Best Buy close to you it may be worth your time to go there and test drive some peripherals.

    • I’ve had much the opposite experience, in my case coming from using a variety of Razer peripherals and having them all die early deaths, and then Razer themselves to be completely useless in regards to support even well within their warranty period. I gave up and switched to basically all Logitech stuff, which has been flawless for me for many many years.

      If everything from all major brands is going to require Yet Another Fucking Account (thus far Logitech does not appear to, or at least not the stuff from them I have) I will just be forced to switch to buying generic brandless Chinese garbage and deal with replacing it regularly. Generic Chinese crap never has an app or an account requirement.

  • Mcduckdeluxe@reddthat.com
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    7 days ago

    Woah, can you elaborate on this please? I haven’t heard of this, and we use a lot of these devices at work. Which devices are affected? What’s the software/chrome thing?

    • RestrictedAccount@lemmy.worldOP
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      7 days ago

      I first noticed the requirement to make adjustments via the cloud when I bough new keyboards that could easily switch between different computers. They use the new BOLT rather than he old Unifying Receiver. I wrote it off as a lazy way to do that feature, but OK. It was not the main reason that I purchased the keyboards, but it was one of the reasons, but I can live without it.

      I was using the keyboards without the account.

      Then it got too cumbersome and I established the account.

      Today, I tried to adjust the settings of one of my mice which still uses the unifying receiver. It took me to the account somehow. But it would not let me log into the account and make the changes because I am not using the latest version of Chrome (I was using Firefox). (Note it did not say a Chromium browser, but rather the Google owned product).

      I don’t see how any of this requires communication with a cloud server.

    • givesomefucks@lemmy.world
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      7 days ago

      It’s probably going to a web interface for RGB and maybe mouse sensitivity instead of special software.

      Not sure why it would require Chrome to do so, but that doesn’t mean it’s constantly talking to Chrome when you use it either.

      It doesn’t seem like we’re getting all the information

  • Riskable@programming.dev
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    7 days ago

    Just build your own keyboard. That’s what I did (and it turned out fantastic) 🤷

    Mice are much easier to deal with since there’s 500 million of them to choose from. Just pick a generic, no-name brand that doesn’t need drivers and you’re all set.

    Aside: Building a keyboard isn’t rocket science. It’s just a bit tedious (buy a kit). Unless you invent your own 3D printable keyboard switch and stabilizers from scratch then design an analog circuit board to work with them (also from scratch). Then it’s a bit more like rocket science 🤣

  • infinitevalence@discuss.online
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    7 days ago

    Simple answer is stop buying products that require OEM software to function or an app.

    Keyboards with QMK/VIA support are open and configurable on nearly any OS and for nearly any OS.

    Some mice are even QMK/VIA enabled.

    Mice are harder so checking for openrgb support is a good idea as well as mice that can be configured and operated without software.

    • NuXCOM_90Percent@lemmy.zip
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      7 days ago

      Are there any good resources for qmk/via mice? Mostly can only find a few that feel like they are, at best, proof of concepts and more likely just outright predatory scams to cash in on people who want to spend money.

  • Varyk@sh.itjust.works
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    7 days ago

    I’ve switched to the cheapest generic mice purchased online that have no extra features and function like a state of the art wireless mouse did 15 years ago.

    I still don’t have a smart TV, I just buy the largest flat screen monitors I can find.

    any smart device outside of a smartphone is so much more frustration than it’s worth.

  • slazer2au@lemmy.world
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    7 days ago

    I use hyperx alloy core keyboard as I don’t actually need programmable keys or an LCD. RGB and media keys are as far as I go.

  • gimmemahlulz@lemmy.dbzer0.com
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    7 days ago

    I’ve done a lot of de-enshitification in my digital life over the past year, most recently by de-google my phone. I’m going to be honest: It’s not easy, nor convenient, and a lot of the time not cheap. You really have to go out of your way to get what you want, sacrificing at least something a long the way (features, usability, etc). It takes quite a bit of desire and determination to move away from the modern garbage that these companies shove your way, and I’m honestly not sure if it’s worth it for the average person because of the massive amount of effort that it takes.

    All of the above is to say that if you really want to avoid enshitification you’re gonna have to make changes, such as buying a different set of peripherals for your pc, and that it’s not gonna be easy. The real question is: is all of that work worth it for you?

    For me it 100% has been.

  • NuXCOM_90Percent@lemmy.zip
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    7 days ago

    Keyboard wise? At this point, prices have dropped enough that there is no real reason to go to one of the major manufacturers for anything that isn’t disposable. And basically “all” of the smaller batch mechanical keyboards are dependent on QMK or VIA to some degree which means you can customize them on any machine that can run chrome.

    For the logitech price point/build quality? Unless you know why you don’t want one, you can’t go wrong with a Keychron (https://www.keychron.com/). The price and build quality isn’t “the best” but it is very much on par with the logitechs and razers of the world and they are perfect for someone who just wants “a keyboard that works” or someone who wants to learn what they ACTUALLY want out of a keyboard.

    Mouse wise? There are an increasing number of “third parties” but… they basically all suck unless you are going to go crazy and mod them. And while I think the firmware matters less in these cases, there are an increasing number of qmk/via mice but… they mostly feel “cheap” or like they are just proving the viability. I have a friend with a ploopy but even he doesn’t really recommend it. So… you are still more or less suck with logitech and razer and the like for that. But hopefully as those companies lock their hardware down more it will lead to something in between “here is a cheap no name ergonomic mouse” and “here is a five hundred dollar mouse”.

    • hedgehog@ttrpg.network
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      7 days ago

      The Keychron K2 and K6 both look solid. Starting at $70 for a Bluetooth/wired mechanical keyboard, RGB backlighting, extra keycaps for Macs / OS toggles… there’s even a hot swappable variant for $10 more (or heck, on sale for $70), option for an aluminum frame… shame they don’t run on QMK.

      Oh - turns out they have several keyboards that do run QMK/VIA, like the K6 Pro.

      If I used staggered keyboards for anything other than gaming, or if I didn’t already have a wireless gaming keyboard, I’d be considering one.

      • NuXCOM_90Percent@lemmy.zip
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        7 days ago

        Yeah. Keychrons are kind of a clusterfuck because they release like five limited runs every month. But… basically all of those are the same feature sets but might have slightly different internals based on whatever they bought in bulk the previous month. It DOES make figuring out what to buy kind of annoying but… logitech and razer have been doing that for years anyway.

      • HatchetHaro@lemmy.blahaj.zone
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        7 days ago

        to add to the subject of gaming, i personally do not recommend using a keychron for gaming. the latency, at least the one i’m on (keychron C1) is quite a noticeable downgrade from the logitech keyboard i switched from, though at least it feels and sounds miles better than the logitech.

        as a disclaimer, i am very sensitive to that latency since i’m a modern tetris player. it’s also way less noticeable in shooters and other 3D action games, so i guess for most people it’s fine?

        for a gaming keyboard from a non-shitty company, you can’t get much better than a wooting.